Network based systems

Calix Intelligent Access EDGE performs the industry’s first live access network upgrade with zero subscriber downtime


SAN JOSE, Calif.–(BUSINESS WIRE)–Today at ConneXions 2022, Calix, Inc. (NYSE: CALX) and Schurz Communications, Inc. (Schurz) announced that Antietam Broadband (Antietam) has performed the industry’s first over-the-air network upgrade with their Calix Intelligent Access EDGE™, resulting in zero downtime and zero subscriber disruption. System upgrade to Calix Always On system took less than 10 minutes per OLT with 60% labor savings and 100% less downtime for subscribers. Just a few weeks ago, upgrading Antietam to another vendor’s solution required five nights of midnight shifts spread over two weeks, with up to an hour of subscriber downtime each night. Antietam also had to touch every ONT subscriber and manually reset every system in the field. The Calix Always On system, however, has eliminated the need for Antietam to individually reach its thousands of subscriber ONTs, greatly simplifying operations and reducing upgrade-related operational expenses. Additionally, Antietam can automate future upgrades for increased efficiency, scalability and reliability, as well as further reductions in OPEX.

“We partner with Calix because of their relentless dedication to continuously delivering innovation that results in an incredible experience for our subscribers,” said Tom Williams, Chief Technology Officer of Schurz Communications, parent company of Antietam Broadband. . “Too many broadband service providers are focused on speed, but in today’s environment, focusing on speed alone is not enough to stand out from the competition. The key to differentiation lies in service, efficiency and experience. Calix provides innovative platforms like Intelligent Access EDGE that allow our own service providers to differentiate themselves. Our Antietam live network upgrade is the perfect example of service and efficiency resulting in a seamless subscriber experience.

“The over-the-air network upgrade we performed far exceeded our expectations for success,” said Brandon Smith, network operations analyst at Antietam Broadband, which serves rural central Maryland. “Honestly, it was too easy. Calix engineers were on hand to walk us through the process and give us the information and confidence we needed because we had never done anything like this before. And then, it was done in minutes and not a single subscriber experienced an outage.Intelligent Access EDGE delivers the simplicity, reliability, and automation that every network operations team needs to keep improving the subscriber experience.

“This is an unparalleled milestone in the global industry,” said Shane Eleniak, executive vice president, products, at Calix. “Over the past 11 years, we’ve invested more than $1 billion to develop the platforms and services that are transforming the industry. This revolutionary live network upgrade is the ultimate proof of the power of the Calix Always On network and the Intelligent Access EDGE platform. We will continue to invest in developing industry-leading platforms and services that enable our customers to simplify their businesses, excite subscribers and increase value for themselves and their communities.

Discover the power of the platform and how the Calix Intelligent Access EDGE can transform the business, operations and value of a service provider to become a giant in its community.

About Calix

Calix, Inc. (NYSE: CALX) — Calix cloud and software platforms enable service providers of all types and sizes to innovate and transform. Our customers use real-time data and insights from Calix platforms to simplify their businesses and deliver experiences that inspire their subscribers. The resulting growth in subscriber acquisition, loyalty, and revenue creates more value for their businesses and communities. That’s Calix’s mission: to enable broadband service providers of all sizes to simplify, excite and grow.

This press release contains forward-looking statements that are based on management’s current expectations and are inherently uncertain. Forward-looking statements are based on information available to us as of the date of this release, and we undertake no obligation to revise or update these forward-looking statements to reflect any event or circumstance after the date of this release, unless necessary. by the law. Actual results and the timing of events could differ materially from current expectations depending on the risks and uncertainties affecting Calix’s business. Readers are cautioned not to rely on any forward-looking statements contained in this press release. Additional information about potential factors that could affect Calix’s results and other risks and uncertainties is detailed in its quarterly reports on Form 10-Q and annual report on Form 10-K filed with the SEC and available at

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